Question 1

How do I arrange a viewing at the wedding venue?

Accepted Answer

Simply hit the ‘Book Site Inspection’ button on in the menu and fill out the form to secure your timeslot. This is sent directly to the venue owner/manager who will be in touch to coordinate.

Question 2

How do I book the wedding venue?

Accepted Answer

Venue booking happen directly with the venue owner or manager. Dates are secured by paying our holding deposit. Call us directly on 0406 995 332 or bookings@kangaroovalleycountrywedding.com.au.

Question 3

What happens if the venue cancels on me or I need to cancel my venue?

Accepted Answer

If for any unfortunate and highly unlikely reason the wedding is not able to go ahead, our venue has its own cancellation policy within the venue’s terms and conditions.

Question 4

Can I BYO to the wedding venue?

Accepted Answer

Yes, we are a BYO venue. We do not allow your guests to BYO - strictly purchased and supplied by you. We provide a bartender with RSA to serve your beer, wine, champagne, and all the required glassware. We suggest having it delivered the day before, so we ensure it's nice and cold. You pick up the leftovers the next day at check out.

Question 5

How do I get there?

Accepted Answer

We are located at 407D Bendeela Rd, Kangaroo Valley. We are about 500 meters up the road and have white flags at the front gate   Please click the MAP for directions

Question 6

How long is the drive from Sydney?

Accepted Answer

From Sydney via Bowral – 2 hours
From Sydney via Wollongong – 2.5 hours
From Canberra – 2 hours

Question 7

Is it possible to do a viewing via facetime/zoom or skype (some kind of video call)?

Accepted Answer

Absolutely! We can jump on a call Wed-Sat. The vibe and atmosphere are hard to experience until you come here though. We never truly believe photos and video capture how special Wildwood is.

Question 8

What about insurance? Do I need any?

Accepted Answer

The venue has Public Liability Insurance, which protects us against any damage to the property and in the event that someone injures himself or herself while on the property.   In terms of covering yourself, there are many wedding-insurance providers online that can cover you in the event of any unforeseen events. Purchasing wedding insurance is a personal decision – we’d recommend jumping online and doing some research to see if this feels like the right decision for you.

Question 9

Is there anything additional by way of fees/costs?

Accepted Answer

We certainly try very hard to be concise with our prices and have nothing hidden away.

Question 10

What's the difference between Wildwood's coordinator and a wedding stylist/planner?

Accepted Answer

Our wedding coordinator will help you with things like table setups, taking delivery and welcoming contractors, running your run-sheet the day before and day of the wedding. A stylist is the next level up. They will actually book and coordinate your contractors, often have more decorations and props to bring to help bring your vision alive (think coloured table napkins instead of our plain white), they are often florists too. 
We love working with stylists and planners as they always bring a little extra and make the day run more smoothly. It is entirely up to you if you use one or not but we thoroughly recommend just having a chat with them to see if it's for you.

Question 11

Where should my guests stay?

Accepted Answer

If you plan to have a coach service to pick up and drop off your guests we suggest they stay along this bus run.   We strongly recommend renting Wirramina if you can. This is a great spot for the groomsman or family to stay due to its proximity to Wildwood.  You may choose to direct all guests to stay in one spot like the caravan parks, Wildes or the Golf Course or just at any of the lovely Airbnb's.

Question 12

Tell me more about the buses

Accepted Answer

You can find a copy of our bus map here.  Note we have some suggested accommodation but will pick up from any place along this route.  Parking at Wildwood is strictly limited to 25 cars (including staff). Kangaroo Valley does not have a Taxi service, nor is there any public transport, so Wildwood offers a Mini Bus Taxi for weekend wedding guests. This service will pick up around the village prior to the ceremony and drop off at various times following the reception. Larger weddings will require several bus trips. To assist with your accommodation planning, the mini- bus will provide pick up/drop off from accommodation ALONG THE MAP ROUTE ONLY, plus the following central locations: 
- Glen Mack Caravan Park
 - The Village Green Nursery Carpark (for village accommodation)
 - Kangaroo Valley Tourist Park - Holiday Haven
 - Kangaroo Valley Golf and Country Club (pick up from reception)
 - any accommodation (front gate) on the map route from the village to Wildwood. 
Any guests booked in accommodation that is not on the map route will be unable to use the mini bus transfer unless the accommodation has been checked and approved by us.   We suggest the 11 seater bus for up to 20 guests, the 24 seater for up to 40 guests and both for any more.  Please note - we can also offer the bus service for other events during your stay (eg taking the bridal party down to the river) as an optional extra too.

Question 13

What size tables does Wildwood have?

Accepted Answer

Our table sizes and venue setup configurations can be viewed here.

Question 14

How big is the wedding platform? We want to organise a special rug

Accepted Answer

2.7m x 3m wide

Question 15

What type of table and chairs do you offer and how do you suggest we setup our table settings?

Accepted Answer

Information on our suggested table settings can be found here.  Our tables are 2400mm long x 800mm wide - they can fit up to 5 chairs on each side. No tablecloths needed.   There are 2 x half timber tables if needed Generally the bridal table works best at the lawn end of the pavilion. The maximum number that can fit on this table is 14. The chairs are white bentwoods.

Question 16

What happens if your power goes out?

Accepted Answer

Although rare, power outages can happen in the bush. We have a back up generator onsite and a plan in place if this does happen during your stay.

Question 17

What is your COVID Policy?

Accepted Answer

At Wildwood, the safety of our clients, guests, suppliers, employees and their families is always our top priority. We are officially registered as a COVID Safe business and are incredibly excited to reopen our unique venue in a controlled and responsible way!   Please note - we will always follow government guidelines as a minimum but should you want us to enforce stricter rules - we are happy to discuss and work with you. EG Mandatory RAT Tests.   To ensure the safety of everyone, we have implemented a few changes (in accordance with the advice from the NSW Health Department, State and Federal Governments).    In preparation for your event in our venue and to ensure the safety and wellbeing of our clients, guests, contractors, suppliers and employees, we are taking steps to minimise the potential health and business impacts of the COVID-19 outbreak.   We are working on the operational considerations in line with the Government’s current plans to ease COVID-19 restrictions. Wildwood is committed to implementing every necessary precaution to ensure the safety and comfort of clients, guests and employees, which we have outlined in a COVID-19 Safety Plan.

Question 18

Can I book my own caterers?

Accepted Answer

Although for consistency and quality, we encourage you to use our prefered caters and commercial kitchen. Should you have your own prefered caterer, they are welcome at Wildwood.

Question 19

Is there a BYO or Cakage Fee?

Accepted Answer

No. We pride ourselves on being totally inclusive and not charging for things like this. We will supply RSA barmen and all neccesary glassware as part of our package

Question 20

Is tea and coffe provided?

Accepted Answer

We have excellent local coffee and teas we offer complimentary with our wedding packages. We pride ourselves in training our staff to be extra attentive to older guests and to ensure that a good quality cuppa is available throughout the celebration.

Question 21

Can I stay at the wedding venue?

Accepted Answer

Absolutely! Wildwood House has 4 bedrooms, including a honeymoon master suite. Please see here for more information.

Question 22

What the minimum stay?

Accepted Answer

All our weddings packages come standard with a two-night stay. Don't hesitate to contact us if you want to stay additional nights or if you don't want to book accommodation.    Call us directly on 0406 995 332 or bookings@kangaroovalleycountrywedding.com.au We can also charge the rooms to your guest directly.

Question 23

What amenities are there at Wildwood House

Accepted Answer

Wildwood House is well equipped with a pamper room that has a steamer, hair drier, lots of power sockets and mirrors + a mini bar fridge for all your champagne needs :)   We use local and eco friendly suppliers wherever possible which you will notice with the soaps and produce supplies.    The house also has a flat-screen TV and BlueTooth speaker, cooking utensils, coffee and tea, sugar, salt and pepper. Hotel qquality  linen and towels. 
The house is air-conditioned and there is a fireplace inside and outside, including a pizza oven.

Question 24

What do we need to bring?

Accepted Answer

You will need to bring all your food and beverages. Everything else is provided.

Question 25

Laundry

Accepted Answer

Laundry facilities are available onsite, exclusively to the guest staying at Wildwood House, including an electric dryer and outdoor clotheslines. There is eco-washing powder there for your use and an ironing machine and garment steamer.

Question 26

What are the check-in / check-out times?

Accepted Answer

Check-in time is 1 pm and check-out time is 10 am. Should you wish to vary this please let us know in advance and we will do everything possible to accommodate you.

Question 27

Where will we find the key?

Accepted Answer

Upon arrival, you will be greeted by one of our staff members. In case you arrive after hours, we will provide detailed instructions via email.

Question 28

Can we bring pets?

Accepted Answer

This can be discussed on a case by case basis with our venue manager. Certainly, we welcome pets to participate on your wedding day but will only allow pets to stay that will not malt or cause discomfort for future guests.   Boarding kennels in Kangaroo Valley can also be used (phone 0244651043).

Question 29

Can we have a campfire?

Accepted Answer

Wildwood House has own inside fire pit and outdoor pizza oven for you to enjoy. We only require that you be aware of local fire bans, weather conditions and follow the safety guidelines provided. Bushfire is the biggest threat to our unspoilt bushland, so we ask that you please act responsibly and if in doubt contact our staff to discuss your plans.

Question 30

House Layout

Accepted Answer

The house has a king bridal suite at one end of the house and then 3 x queens at the other end. There are many other places close by. Under certain circumstances (like not wanting to split the bridal party up - we can look at a few extras, but please note there are only two bathrooms, and it may get a little tight!) You can see a floor plan here.

Question 31

WE’RE COVID SAFE!

Accepted Answer

At Wildwood, the safety of our clients, guests, suppliers, employees and their families is always our top priority. We are officially registered as a COVID Safe business and are incredibly excited to reopen our unique venue in a controlled and responsible way!   To ensure the safety of everyone, we have implemented a few changes (in accordance with the advice from the NSW Health Department, State and Federal Governments).    In preparation for your event in our venue and to ensure the safety and wellbeing of our clients, guests, contractors, suppliers and employees, we are taking steps to minimise the potential health and business impacts of the COVID-19 outbreak.   We are working on the operational considerations in line with the Government’s current plans to ease COVID-19 restrictions. Wildwood is committed to implementing every necessary precaution to ensure the safety and comfort of clients, guests and employees, which we have outlined in a COVID-19 Safety Plan.

Question 32

Can we buy food close by?

Accepted Answer

Kangaroo Valley is the quintessential small town which has a bakery, cafes, a small supermarket and bottle shop for some supplies, however if you’re looking to stock up or prepare for a big weekend cook up then we recommend you stop somewhere like Bowral or Moss Vale on the way to stock up.

Question 33

What's the weather like in Kangaroo Valley?

Accepted Answer

Check out the local weather HERE.

Question 34

Is there mobile / WiFi reception?

Accepted Answer

Wildwood has a mesh WiFi system and internet provided by Starlink satellite. This is a high-speed internet connection. Mobile reception may be limited, so we encourage you to connect via WiFi or switch off and relax.   Please note - we also offer blackout weddings. Where on your instruction we can turn off the WiFi and mobile reception boosters.

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407D Bendeela Rd, Kangaroo Valley NSW 2577

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